Churn prevention — voluntary & involuntary
Product design / 2022
Timeline
Mar 2022 - June 2022
Company
Quizizz
Team
Abhay Rahul (Product designer)
About Quizizz
Quizizz helps teachers find and create gamified quizzes, interactive lessons and engaging study materials. Its platform is currently used in more than 120 countries by 60 million monthly active users and more than 80% of US K-12 schools.
Goals & Impact
To increase subscription renewal rate and minimise the voluntary & involuntary churn.
my role
I was responsible for designing the voluntary & involuntary churn flow for the super and district plans. I also help with the strategy, finding the opportunities, and opportunity sizing the opportunity.
CANCELLATION FLOW KEY SCREENS
